Hi, EW1200

The password is incorrect.

1.You can try using a Wi-Fi password.

2.If the router is bound with the App, you can click Settings > Advanced > Management Password on the App to get the management password.

3.If the password is still incorrect, you can restore the device to factory settings and reconfigure the management password.

Forgot Password?
Google Chrome, IE Explorer 9, 10 or 11, and 360 Browser are supported. 

What to do if you forgot the password? x

Perform the three methods in sequence to get the management password.

Method 1

You can try using a Wi-Fi password.

Method 2

If the router is bound with the App, you can click Settings > Advanced > Management Password on the App to get the management password.

Method 3

If the password is still incorrect, you can restore the device to factory settings and reconfigure the management password.

Note: After the device is restored to the factory settings, you need to configure the network and connect the device again.

Ruijie Shinya
You can check the mobile phones and other smart devices accessing the Wi-Fi, and configure parental control and anti-private connection anytime and anywhere.
Scan QR code to download Shinya App.
Ruijie Shinya
You can check the mobile phones and other smart devices accessing the Wi-Fi, and configure parental control and anti-private connection anytime and anywhere.
Access Shinya Website